Contact Coins-Info

The quickest way to reach us is email: [email protected]. Messages go to the Coins-Info Editorial Team, the group that writes and maintains every guide on the site. There is no contact form, phone line or live chat.

What to write to us about

• Corrections. Tell us the page address, the sentence that is wrong and, if you can, a link to a primary source such as project documentation, a regulator notice or a court record. Confirmed errors are fixed on the page.
• Glossary suggestions. Missing a term in the Blocktionary? Send the word and where you met it.
• Out-of-date status. If a coin, exchange or mining service we describe has closed, renamed or changed its rules, we want to know.
• Privacy requests. Questions about data, or requests to see or delete an email you sent us. The privacy policy explains what is kept.

Please put a short subject line on your message, for example “Correction: Litecoin halving” or “Privacy request”. It helps us route it.

What we cannot do

Coins-Info is a reference site, not a crypto business. We do not hold anyone’s coins, run an exchange or offer recovery services, so we cannot:

• recover lost passwords, seed phrases or private keys;
• reverse a transaction or trace stolen funds;
• give personal advice on what to buy or sell;
• speak for any exchange, wallet or mining company.

A warning worth repeating: anyone who contacts you claiming to be from Coins-Info and asks for a seed phrase, a private key or a payment is not us. We will never ask for any of these. Scammers often pose as “recovery agents” after a loss; if you have been defrauded, report it to the police and to your national fraud-reporting service instead.

Response times

We read every message, though we may not answer each one individually. Corrections backed by a source are handled first.

For background on the site and how pages are sourced, see About Coins-Info, or go back to the home page.